How Do We Do What We Do?
Every successful business utilizes an approach that works exceedingly well for them and their customers. We do too.
Ask about our history. As a company, we've had high and low points. Like all companies we've had our share of challenges, but our leadership and staff are been proactive, identifying and successfully resolving potential pitfalls and weaknesses, many times before a problem arises.
We work as a team with a fresh approach. You'll never hear "That's the way we've always done it." Biological manufacturing technology changes rapidly and we're on the cutting edge. Plus, we're small enough that we can assure you that every client gets the attention of every senior manager on a daily basis and on every facet of your project.
When any significant issue arises, good or bad, you'll know right away. How? Through our Project Management philosophy - Single Point of Communication
GBI assigns a Project Manager to each project to facilitate client communication as well as to track all project activities. They are your advocate, an on-site liaison, who represents and conveys client needs to operations and regulatory departments. This unique service streamlines project administrative work and provides the client with a single information source as well as full compilation of all project documentation.
Your Project Manager is involved with your project from the initial client visit to the shipping of final product and documentation. They chair weekly scheduled teleconferences to assure the timely delivery of project information. The help avoid common pitfalls and delays encountered periodically in the process of manufacturing of a client's product for use in clinical trials.
Man in the Plant Approach
We welcome one of your people in our facility at any time throughout the length of your project. In fact, surprise us. Stop in anytime.